Innovation as per present scenario is moving at a faster pace than from the past few years. In the beginning of 2017 & 2018, the technology will encounter the enormous change and have the best impact on Outsourcing sectors in the United States of America. It is expected that 2018 will be no exception when it comes to keeping the exponential growth rate experienced in coming years. As shown in the Global Outsourcing Survey, The market for outsourced services will likely continue its rapid adaption to meet—and in plentiful cases to anticipate—the demands of the customer. Are you aware of the crucial facts that outsourcing is becoming a major pathway for promoting innovation as well as high productivity in the organisation? Do you want to know what the best technologies trends are for 2018 and what will this year bring in terms of KPO services US? 2018 have just arrived and the outsourcing trends are still getting on the table. These are some top outsourcing solutions (RPO, KPO & Digital Marketing) trends to look for in 2017.
Major areas of which outsourcing industry trends show great impact:
• Service providers role
• Cloud computing
• Speedy deals
• Accept their leverage to renegotiate their deals
• Best-used strategies in outsourcing
• Enhancing all kinds of prospects to bring uniformity
Top and New Outsourcing trends in US- Present Scenario & Buzz Topics
With the race to deliver the top outsourcing solutions, outsourcing strategy is changing rapidly with the varying business dynamics. Framed against this backdrop, we can look at numerous Outsourcing trends in the US that will dominate and continue into 2017 & 2018, counting:
• Constant expansion and utilisation of Cloud-Based Business processes
Markets forecast that before the end of 2015, the industry of cloud computing was a worth of $121 billion. Companies are estimated to utilise cloud-based technology to improve and produce superior services. Companies will continue to incorporate Cloud-based services into their business, backing a hybrid approach that employs both private and public cloud solutions to provide effective access to key business functions. Some studies show that within the year 2018, more than half of Outsource service providers will use Cloud-based technologies.
• Data Security becomes Top Priority and of greater significance
Data Security has become the major issue for all enterprises/companies and their management and will play the crucial role of outsourcing in 2018. As the development of innovative & newest technologies has risen the level of security concerns, while further strengthens the risks. Thus, 2018 is expected to observe the emergence of Security-as-a-Service, offered by specific secured BPO service providers. Corp-orates and outsourcing agencies offering RPO Solutions & Services and Digital Marketing Services in US will strive to protect the data, irrespective of its location as well as size. As stated by business and technology sourcing practices, Mayer Browns partner Paul Roy- Service providers have often been the weakest link in an outsourcing firms security and will need to find methods to address that concern.
• Automation – Companies planned to move on to machines
Outsourcing Companies providing KPO services in the US and RPO Solutions are now focused on moving it to machines. The automation will ensure better productivity at minimum costs through a quality process execution, using software robots to replace tough manual tasks. Deals have to be recreated on the part of clients and suppliers as they introduce the robotic process automation RPA in service delivery.
• Multi-speed Outsourcing & Outsourcing consolidation
This year outsourcing clients will take diverse approaches to deal with the change the business and running the business factors. According to Eleanor Winn, COI managing director at Alsbridge stated “Clienteles will use the bi-modal approach to implement both commercial & contractual mechanisms with vendors to optimise the contributions of each to the business.” No longer will enterprises spread their offshore services among multiple IT vendors – in 2017, businesses will seek to have fewer devoted providers to offer their top outsourcing solutions (like KPO services in the US, RPO Solutions, etc.). This paves the way to saving and increased efficiency and productivity.
The overview of outsourcing is changing continually; there is no doubt about it. Factors of an economic and the markets nature make outsourcing service providers aware of the need to follow the trend and face major challenges in order to stay active.